Terms of Service

Terms & Conditions
Clear expectations. Professional boundaries. Mutual accountability.

By accessing or using services at Nitya Gurukula, you agree to these terms.
These are designed to create a safe, structured, and professional counselling environment for both clients and practitioners.

Use of Our Services

Our counselling services are intended for emotional well-being, personal growth, and mental health support.

By using our services, you agree to:
  • Provide accurate, complete, and honest information
  • Engage respectfully during all interactions
  • Adhere to scheduled session timings
  • Use services only for lawful and appropriate purposes

These services are not a replacement for emergency medical or psychiatric care.
If you are in immediate distress or crisis, seek emergency assistance.

Counselling Scope and Limitations

Understand what counselling does—and what it doesn’t

Counselling is a guided, collaborative process, not a guaranteed outcome.

Important boundaries:
  • Counselling provides guidance, not direct solutions
  • Progress depends on your participation and consistency
  • Therapists do not make decisions on your behalf
  • Outcomes vary based on individual effort and external factors
  • Services are not designed for crisis or emergency intervention

This clarity prevents misaligned expectations and dependency.

Appointments and Session Policies
Structure is what makes counselling effective.
Session guidelines:
  • All sessions must be scheduled in advance
  • Timely attendance is expected
  • Late arrivals may lead to reduced session duration
  • Missed sessions (no-shows) are treated as completed

For cancellations and rescheduling, refer to the Refund & Cancellation Policy.

Payments and Fees
Clarity in payment avoids friction.
Payment terms:
  • Sessions must be paid in advance unless otherwise agreed
  • Fees are communicated clearly before booking
  • Pricing may be revised periodically
  • Unpaid sessions may be cancelled without notice
Confidentiality and Privacy

Trust is the foundation of counselling

We maintain strict standards of confidentiality.

Your data is handled with care:
  • All sessions are private and confidential
  • Personal information is securely stored
  • Information is not shared without consent
Exceptions apply only when:
  • Required by law
  • There is a risk of harm to self or others

Refer to our Privacy Policy for full details.

User Responsibilities

Counselling works only when you participate actively.

You are responsible for:
  • Joining sessions in a distraction-free environment (especially online)
  • Maintaining respectful communication
  • Following agreed session structure and guidelines
  • Taking responsibility for your decisions and actions
This is not passive support.
It’s a collaborative process requiring effort.
Limitation of Liability
We maintain professional standards, but outcomes cannot be guaranteed.
Nitya Gurukula and its counsellors are not liable for:
  • Decisions made based on counselling discussions
  • Outcomes influenced by personal effort or external circumstances
  • Technical disruptions beyond our control
Counselling supports clarity.
It does not replace personal responsibility.
Termination of Services
We reserve the right to suspend or terminate services if:
Nitya Gurukula and its counsellors are not liable for:
  • Terms are violated
  • Abusive or inappropriate behavior occurs
  • Services are misused or misrepresented

This ensures a safe environment for all clients and professionals.

Changes to These Terms
These terms may be updated periodically.
Continued use of services indicates acceptance of the latest version.
Your Agreement
By continuing to use our services, you confirm that you have:
  • Read these terms
  • Understood the scope and limitations
  • Agreed to comply with all conditions
Need Clarification? Contact Us
If anything is unclear, ask before proceeding.

Phone:

+91 87547 79222

Email:

contact@nityagurukula.org

Address:

Coimbatore, Tamil Nadu